Decision Support System for Choosing the Best Mechanic Using the Smart Method at Cv. Garuda Mas Motor Binjai
Keywords:
Best Mechani, Smart Method , Decision Support SystemAbstract
Mechanics are the most important asset in an automotive company, workshop mechanics are responsible for the maintenance and repair of motor vehicles when damage occurs. However, not only dealing with damage, mechanics also conduct thorough checks before damage to customers' vehicles occurs. To be able to provide satisfaction with vehicle maintenance services or motorcycle services, of course CV. Garuda Mas Motor Binjai must have good and reliable mechanics. So that customers will feel satisfied with the service provided by the Dealer. To obtain the best mechanic, of course, an assessment must be carried out on the mechanics who will work. Usually this assessment is carried out by the Dealer only by conducting direct testing on a case of damage problems without considering anything else. So that in some cases there are mechanics that are not in accordance with the qualifications desired by the Dealer. For this reason, it is necessary to build a decision support system that can help the Dealer in selecting the best mechanic on the CV. Garuda Mas Motor Binjai. From the data on the criteria for selecting the best mechanic, the results of the analysis of the SMART method from the 20 alternative data above, it can be seen that the one who obtained the best score or ranking is the mechanic on behalf of Suriono with the results of the analysis using the SMART method 0.85.
References
Abbas, L. A. L. M. J. S. H. (2018). Buku Ajar: Sistem Pendukung Keputusan Teori dan Implementasi. CV. Budi Utama. Yogyakarta.
Agustina, N., & Sutinah, E. (2022). Penerapan Metode MOORA Pada Sistem Pendukung Keputusan Pemilihan Aplikasi Dompet Digital. InfoTekJar: Jurnal Nasional Informatika Dan Teknologi Jaringan, 6(2), 299–304. http://bit.ly/InfoTekJar
Anamisa, Y. K. D. R. (2020). SISTEM INFORMASI & IMPLEMENTASI UNTUK PENDUKUNG KEPUTUSAN Studi Kasus : Sitem Rekomendasi. Media Nusa Creative, Malang.
Arief, M. R. (2011). Pemograman Web Dinamis Menggunakan PHP dan MySQL. CV. Andi Offset. Yogyakarta.
Asrianda. (2013). Pemograman Database. Unimal Press, Aceh.
Butet, E. (2021). Sistem Pendukung Keputusan Pemilihan Pegawai Terbaik Pada Kantor Notaris Batu Lima Dengan Menggunakan Metode Smart. Jurnal Ilmu Komputer Dan Bisnis, 12(1), 70–76. https://doi.org/10.47927/jikb.v12i1.92
Diana. (2018). Metode dan Aplikasi Sistem Pendukung Keputusan. CV. Budi Utama. Yogyakarta.
Fauzi, A., & Gultom, I. (2022). Sistem Pendukung Keputusan Penentuan Desa Terbaik Dalam Pelaksanaan Protokol Kesehatan Selama Masa Pandemi Covid-19 Menggunakan Metode SMART. Bulletin of Multi-Disciplinary Science and …, 1(3), 72–83. http://ejurnal.seminar-id.com/index.php/bimasati/article/view/1535%0A https://ejurnal.seminar-id.com/index.php/bimasati/article/download/1535/1002
Febrian, A., Selan, M. O., Purnama, R., Bernada, R. S., & Rosyani, P. (2023). Penerapan Metode SMART Dalam Menentukan Aplikasi Pesan-Antar Terbaik. AI Dan SPK : Jurnal Artificial Intelligent Dan Sistem Penunjang Keputusan, 1(3), 197–207. https://jurnalmahasiswa.com/index.php/aidanspk/article/view/703
Gramedia.com. (2024). https://www.gramedia.com/literasi/montir/#Perbedaan _Montir_Dan_Mekanik.
Kadir, A. (2010). Belajar Database Menggunakan MySQL. CV. Andi Offset. Yogyakarta.
Kusno Harianto, Henny Pratiwi, Y. S. (2019). SISTEM MONITORING LULUSAN PERGURUAN TINGGI DALAM MEMASUKI DUNIA KERJA MENGGUNAKAN TRACER STUDY. Media Sahabat Cendekia, Surabaya.
Pamungkas, C. A. (2017). Pengantar dan Implementasi Basis Data. CV. Budi Utama. Yogyakarta.
Prasetyo, A., Ghozali, A. A., & Ariani, F. (2022). KEPUTUSAN PENILAIAN SOFT SKILLS KARYAWAN ( STUDI KASUS : PT . INDUSTRI KREATIF DIGITAL ). 2(1), 14–25.
Raharjo, B. (2011). Belajar Otodidak Membuat Database menggunakan MySQL. Informatika Bandung.
Sitompul, K. B., & Anwar, S. N. (2023). Sistem Pendukung Keputusan Pemilihan Smartphone Menggunakan Metode Simple Multi Attribute Rating Technique Berbasis Web. Aiti, 20(1), 78–94. https://doi.org/10.24246/aiti.v20i1.78-94
Sitorus, L. (2015). Algoritma dan Pemograman. CV. Andi Offset, Yogyakarta.
