Telaumbanua M, Koto MS, Irsyan A. The Influence of Service Quality and Customer Satisfaction on Customer Loyalty at Mak Lin Sibolga Cassava Chili Chips Business. JEMA. 2026;3(02):104-109. Accessed March 17, 2026. https://jurnal.devitara.or.id/index.php/ekonomi/article/view/349